Order and Shipping Information
How to place an order and important shipping info
There are many methods to order and pay for our products:
1. Credit Card: Our website uses the highly respected and secure Authorize.net as our credit card processing solution and Transport Layer Security technology (TLS) to ensure the privacy and security of your information. You can pay directly through our site using any Visa, MasterCard, American Express or Discover Card. This is the fastest, easiest and most reliable way to order.
2. PayPal: Our site also integrates directly with PayPal. You can complete your order using our shopping cart and choose the PayPal option upon checkout. You can then log in to your PayPal account and make the payment. It is incredibly simple if you are a current PayPal user.
3. Mail-In Payment: Upon checkout you will also have the option of placing your order online and mailing in your payment. We will have your complete order information as placed online, and will await your payment. We will not ship your order until we receive payment.
You can mail payment to us in the form of cashier's check, money order or company check. We no longer accept personal checks. Orders paid by cashier's check or money order will be shipped immediately upon receipt of payment. Send payments to:
K&J Magnetics, Inc.
18 Appletree Ln.
Pipersville, PA 18947
Our site now allows you to create an account on our website. This is optional -- you can still place orders without creating an account. An account allows you to view your order history, making it easier to checkout.
Sales Tax
In the past, K&J Magnetics only charged sales tax for orders shipping to Pennsylvania. Since the recent South Dakota v. Wayfair decision by the US Supreme Court, we are now required to collect sales tax in many states.
Is your business exempt from sales tax? Learn more on our dedicated page about Sales Tax.
Shipping Info
When will your order ship?
We ship most orders within 1 business day of payment so you receive your magnets as quickly as possible. We know what it's like to order something online and then wait...and wait...and wait for your package to arrive. That is why we do everything possible to ensure that we ship, and you receive, your magnet order in a timely fashion.
Orders placed online by 1:00PM ET, Monday through Friday on business days, will be shipped the same day. Orders received after 1:00PM cutoff time may go out the same day, but it is not guaranteed.
How much will shipping cost?
The shipping of magnets is different than that of most products. All of our magnets are packaged and shipped in order to comply with United States Department of Transportation, USPS, UPS, and DHL regulations for the shipment of magnetic materials.
The best way to determine your shipping costs is to place the desired products into our online shopping cart. Proceed through the screen where address information is entered. You can review various shipping options and costs before actually placing an order or entering any payment information.
We offer shipping via UPS, DHL, and the US Postal Service (USPS). You will be able to choose your shipping method at checkout.
US Shipping
UPS
We offer the following shipping services through UPS: UPS Ground, 3 Day Select, 2nd Day Air, and UPS Next Day Air. The shipping cost is determined by the weight of your order, the level of UPS service selected, and the destination.
If you selected UPS shipping, a shipping notification email, which includes tracking information, will be sent at the end of our shipping day. These emails are sent directly from UPS (Quantum View) and can be caught in your spam filter. You can also track your order here: K&J Tracking Tool.
USPS (US Postal Service)
We also ship via the US Postal Service for orders totaling less than $100. Postal shipping cost starts at $5 for USPS First Class Mail or $8.50 USPS Priority Mail, and may increase based on the weight or location of your order.
With USPS shipping, only limited tracking information is provided. Formerly called, "Delivery Confirmation," this tracking info is often less helpful than tracking provided by other shippers. Delivery times are not guaranteed. We find that USPS tracking often contains erroneous scans, indicating that a package was in an odd location that may not be true.
Shipping to Canada
K&J Magnetics ships to Canada.
All import duty and brokerage fees are the responsibility of the buyer.
UPS
We offer the following shipping services through UPS (if available to your area): Worldwide Express and Worldwide Expedited. The shipping cost is determined by the weight of your order, the level of UPS service selected, and the destination. If you selected UPS shipping, a shipping notification email, including tracking, will be sent at the end of our shipping day. These emails are sent directly from UPS (Quantum View) and can be caught in your spam filter. You can also track your order here: K&J Tracking Tool.
DHL
We now offer DHL Express Worldwide shipping to Canada. The shipping cost is determined by the weight of your order and the destination address. If you selected DHL shipping, a shipping notification email, including tracking, will be sent at the end of our shipping day. These emails are sent directly from DHL and can be caught in your spam filter.
International Shipping outside the US and Canada
We currently offer international shipping to the countries listed in the paragraph below.
K&J Magnetics ships to:
United States of America, Canada, Albania, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Botswana, Brazil, British Virgin Islands, Bulgaria, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Polynesia, Georgia, Germany, Greece, Greenland, Guadeloupe, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kenya, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Peru, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovak Republic, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, United Kingdom, Uruguay, Venezuela, and Vietnam.
Please be sure that all products are eligible for import into your country before ordering. Because the import rules and regulations for each country are different, K&J Magnetics, Inc. will not be responsible for international shipments once they leave our facility.
All import duty and brokerage fees are the responsibility of the buyer.
Shipments to non-us locations may require a VAT/Tax ID/EORI number. If applicable, please enter your VAT/TAX ID/EORI number in the customer reference field during checkout to avoid customs delays. Any order returned to us as undeliverable because of an incorrect or missing VAT/Tax ID/EORI number will be refunded the value of the order less shipping and any return shipping charges.
DHL
We now offer DHL Express Worldwide shipping to the countries listed above. The shipping cost is determined by the weight of your order and the destination address. If you selected DHL shipping, a shipping notification email, including tracking, will be sent at the end of our shipping day. These emails are sent directly from DHL and can be caught in your spam filter.
UPS
We offer the following shipping services through UPS (if available to your area): Worldwide Express and Worldwide Expedited. The shipping cost is determined by the weight of your order, the level of UPS service selected, and the destination. If you selected UPS shipping, a shipping notification email, including tracking, will be sent at the end of our shipping day. These emails are sent directly from UPS (Quantum View) and can be caught in your spam filter. You can also track your order here: K&J Tracking Tool.