Ordering Info

There are many methods to order and pay for our products:

1)  Credit Card:  Our website uses the highly respected and secure Authorize.net as our credit card processing solution and VeriSign Secure Socket Layer (SSL) encryption to ensure the privacy and security of your information.  You can pay directly through our site using any Visa, MasterCard, American Express or Discover Card.  This is the fastest, easiest, and most reliable way to order.

2)  PayPal:  Our site also integrates directly with PayPal.  You can complete your shopping using our shopping cart and choose the PayPal option upon checkout.  You can then log in to your PayPal account and make the payment.  It is incredibly simple if you are a current PayPal user.

3)  Order by Phone:  For people that don't want to enter credit card information online we offer an order by phone option.  This line is for placing orders only.  The operators answering this phone do not have technical knowledge of magnets and will not be able to answer questions.  If you have questions, please email them to us at contactus@kjmagnetics.com.  To place an order by phone, you can call us toll free at 1-888-SHOP-KJM (1-888-746-7556) or 215-766-8055 from outside the United States.  While it is not required for phone-in payments, entering your order online and selecting the "Phone-In Payment" option prior to calling is recommended.  This method will not require you to enter any credit card information, but it will email your order and shipping information to us.  You can then reference your order number when you call, so you will only have to provide credit card information by phone.  This speeds up the processing of your order so your order will ship faster, and also ensures the accuracy of your order and shipping information.  It will also allow you to know your exact shipping options and cost prior to calling.

4)  Mail-In Payment:  Upon checkout you will also have the option of placing your order online and mailing in your payment.  Your order will be emailed to us and you can then arrange payment in a number of ways:

    a)  Snail Mail:  You can mail payment to us in the form of cashier's check, money order or company check.  We no longer accept personal checks.  Orders paid by cashier's check or money order will be shipped immediately upon receipt of payment.  Send payments to us at:

K&J Magnetics, Inc.
2110 Ashton Dr.
Suite 1A
Jamison, PA 18929

    b)  Fax:  You can fax us your credit card information.  Our fax number is 215-766-8054. 

With your fax, please include the name on the credit card, the card number, the expiration date, the security code on the back of the card and the billing address for the card.  Also include a shipping address if it is different than the billing address for the credit card.

5)  Purchase Order:  We accept Purchase Orders from schools and businesses with approved credit.  To open an account with us, simply fax your credit information to us at 215-766-8054 or email it to us at contactus@kjmagnetics.com.  Terms are Net 30 on all accounts.  There is a $50.00 minimum for orders placed by Purchase Order and flat rate shipping does not apply.  All orders placed by Purchase Order are shipped via UPS or FedEx to allow for tracking and confirmation of delivery.

Other Ordering Info

There will be no sales tax charged unless you live in Pennsylvania.  PA residents will be charged 6% state sales tax.  Sorry guys  :(

Shipping Info

We ship most orders within 1 business day of payment so you receive your magnets as quickly as possible. We know what it's like to order something online and then wait...and wait...and wait for your package to arrive. That is why we do everything possible to ensure that we ship, and you receive, your magnet order in a timely fashion.

We offer shipping via UPS, FedEx, and the US Postal Service (USPS). You will be able to choose your shipping method at checkout.

If you have special shipping requirements, you must make arrangements with us BEFORE you place your order. We can often accommodate special shipping requests, but are sometimes unable to. Additional charges may apply for special shipping requirements.

US Shipping

UPS

We offer the following shipping services through UPS: UPS Ground, 3 Day Select, 2nd Day Air, and UPS Next Day Air. The shipping cost is determined by the weight of your order, the level of UPS service selected, and the destination. With UPS, delivery times are guaranteed and tracking information is provided. UPS delivery days are Monday through Friday. UPS orders placed online by 1:00PM ET, Monday through Friday, will be shipped the same day. UPS orders received after 1:00PM cutoff time may go out the same day, but it is not guaranteed. You can view a chart of the UPS Ground transit times here. If you selected UPS shipping, a shipping notification email, including tracking, will be sent at the end of our shipping day. These emails are sent directly from UPS (Quantum View) and are often caught in the user's spam filter. You can also track your order here: K&J Tracking Tool. View a map of estimated UPS Ground shipping times here.

FedEx

We offer the following shipping services through FedEx: FedEx Home Delivery (this is FedEx Ground), Express Saver (3 business days), 2Day (2 business days), and Priority Overnight. The shipping cost is determined by the weight of your order, the level of FedEx service selected, and the destination. With FedEx, delivery times are guaranteed and tracking information is provided. FedEx delivery days are Monday through Friday. FedEx orders placed online by 1:00PM ET, Monday through Friday, will be shipped the same day. FedEx orders received after 1:00PM cutoff time may go out the same day, but it is not guaranteed. You can view a chart of the FedEx Ground transit times here. If you selected FedEx shipping, a shipping notification email, including tracking, will be sent at the end of our shipping day. These emails are sent directly from FedEx and are often caught in the user's spam filter. You can also track your order here: K&J Tracking Tool. View a map of estimated FedEx Ground shipping times here.

USPS

We offer flat rate shipping through the US Postal Service. USPS Priority Mail is a flat rate of $7.00 and USPS First Class Mail is a flat rate of $5.00. With USPS shipping, there is no tracking information provided and delivery times are not guaranteed. Delivery confirmation is provided when available. First Class Mail delivery can take up to 7-10 business days and Priority Mail usually takes 2-5 business days to most locations. USPS orders placed online by 1:00PM ET, Monday through Friday, will be shipped the same day. USPS orders received after 1:00PM cutoff time may go out the same day, but it is not guaranteed.

International Shipping

We currently offer international shipping to the countries listed in the table below. If your country is not listed, we may be able to ship to you using UPS or FedEx, if service is available to your location. Please email us at contactus@kjmagnetics.com for additional information.

Please be sure that all products are eligible for import into your country before ordering. Because the import rules and regulations for each country are different, K&J Magnetics, Inc. will not be responsible for international shipments once they leave our facility.

All import duty and brokerage fees are the responsibility of the buyer.

UPS

We offer the following shipping services through UPS (if available to your area): Worldwide Express and Worldwide Expedited. The shipping cost is determined by the weight of your order, the level of UPS service selected, and the destination. UPS orders placed online by 1:00PM ET, Monday through Friday, will be shipped the same day. UPS orders received after 1:00PM cutoff time may go out the same day, but it is not guaranteed. If you selected UPS shipping, a shipping notification email, including tracking, will be sent at the end of our shipping day. These emails are sent directly from UPS (Quantum View) and are often caught in the user's spam filter. You can also track your order here: K&J Tracking Tool.

FedEx

We offer the following shipping services through FedEx (if available to your area): International Priority and International Economy. The shipping cost is determined by the weight of your order, the level of FedEx service selected, and the destination. FedEx orders placed online by 1:00PM ET, Monday through Friday, will be shipped the same day. FedEx orders received after 1:00PM cutoff time may go out the same day, but it is not guaranteed. If you selected FedEx shipping, a shipping notification email, including tracking, will be sent at the end of our shipping day. These emails are sent directly from FedEx and are often caught in the user's spam filter. You can also track your order here: K&J Tracking Tool.

USPS

Our flat rate international shipping is via the US Postal Service. International shipping is by USPS First-Class Mail International for packages under 4 lbs and USPS Priority Mail International for packages 4 lbs and over. With the US Postal Service, delivery times are not guaranteed and tracking is not provided. The US Postal Service estimates delivery time on most international airmail shipments to be 4-12 business days, but the customs process of each country is different and can delay delivery by up to 14 additional business days. USPS orders placed online by 1:00PM ET, Monday through Friday, will be shipped the same day. USPS orders received after 1:00PM cutoff time may go out the same day, but it is not guaranteed.

Please note that some items are not eligible for international flat rate shipping. The following will not be shipped using international flat rate shipping rates: steel balls, sculpture kits, and permanent magnet levitators. All items are eligible for international shipping via UPS and FedEx.

USPS Flat Rate International Shipping Rates

Canada	$9.00
Belgium, Denmark, England, Finland, France, Germany, Great Britain, Greece, Greenland, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Northern Ireland, Norway, Portugal, Spain, Sweden, Switzerland	$17.50
Albania, Antigua, Argentina, Aruba, Australia, Austria, Bahamas, Barbuda, Belize, Bermuda, British Virgin Islands, Cayman Islands, Chile, China, Costa Rica, Croatia, Cyprus, Czech Republic, Egypt, Fiji, Guadeloupe, Guatemala, Haiti, Honduras, Hong Kong, Hungary, India, Jamaica, Japan, Latvia, Lebanon, Lithuania, Macedonia, Madagascar, Malaysia, Malta, Martinique, Mongolia, Montserrat, Mozambique, Nepal, New Zealand, Panama, Peru, Philippines, Poland, Romania, Saudi Arabia, Singapore, Slovak Republic, South Korea, Taiwan, Thailand, Turkey, United Arab Emirates, Uruguay, Vietnam	$21.50